How it Works

Are you being effected by negative reviews?

How can you go about gaining more positive reviews?

Customer reviews are your most powerful marketing tool.

Only you can’t do anything—your customers have to spread the good word about your business for you.

But how?

Review Llama is your all-in-one solution to supercharge your online reputation and attract more customers.

Collect, Respond, and Manage Reviews — Simplified in One Hub

1. Collect Reviews Effortlessly

2. Send Personalized Responses on Autopilot

 

3. Manage Negative Feedback Strategically

4. Share Your Success Stories Across Online Channels

1. Collect Reviews Effortlessly

  • In-Person: Our Review Cards use QR codes and NFC technology to make it easy for customers to share their experience in a single scan/tap. Keep them on hand to offer reviews after service or a job and watch your reviews soar!

  • Online: Our system sends review requests with automatic follow-ups, increasing your chances of getting feedback.

2. Send Personalized Responses on Autopilot

  • AI-Powered: Our AI-powered system automatically responds to your reviews with personalized messages.

    • Handles Positive Reviews: We'll send a friendly thank-you message.

    • Addresses Negative Reviews: We'll craft a thoughtful response that shows you care and are working to improve.

  • Boost SEO: These responses keep customers happy, help increase your visibility in search results, and attract more new customers.

3. Manage Negative Feedback Strategically

  • Review Shield: Our unique feature acts as a "gatekeeper" between your customers and your Google reviews.

    • If a customer had a great experience, they're directed straight to Google to leave a positive review.

    • If they had a less-than-great experience, they're asked to provide feedback privately. This gives you a chance to address the issue before it becomes public.

  • Issue Resolution: Receive alerts about negative feedback, empowering you to address customer concerns and turn unhappy customers into loyal fans.

4. Share Your Success Stories Across Online Channels

  • Automated Posting: Showcase your glowing reviews on your social media pages and Google Business Profile to build trust and credibility. Review Llama automatically creates branded images of your new reviews and writes SEO-friendly summaries with a call to action (book or call now).

  • Increased Visibility: Not only does this show appreciation for your customers, but this added activity signals to Google that your business is active and engaged (further improving your search ranking!)

The result? More 5-star reviews, higher search rankings, and a flood of new customers.

Review Llama makes it easy to monitor your review growth, track customer sentiment, and measure the impact of your reputation management efforts. Manage all your reviews in one central location, streamlining your workflow and saving you valuable time.

Build a stellar online reputation and watch your business thrive!

Frequently Asked Questions

How do the Review cards know how to get reviews for me?

When you sign up, we'll ship you the cards. When you get them, just scan one of the cards and fill out the simple form to activate up to 5 cards at once. They'll be active within 24 hours, and after that, a scan or tap will direct the customer to your Review Llama portal.

How many reviews can I collect with my Review cards?

There is no limit to the number of reviews you can collect with Review Llama.

What kind of support and training do you offer?

Other than using the Review Llama cards to get reviews, the system is literally hands free. We'll ensure that your Review Llama cards are properly linked to your Google review page.

Can I change the link on my Review cards?

Sure! You can contact our support team and we can change the link for you immediately. Contact us at [email protected].

Do my customers need a Google Account to leave a review?

To leave reviews for your business, customers need to have a Google account.

Most smartphone users have a Google account through YouTube, Gmail, or Google Maps. In fact, 93% of people with a smartphone have a Google account.

Are the Review cards compatible with all smartphones?

YES! Over 90% of smartphones in use today have NFC technology (tap 2 pay), and 100% of smartphones can scan QR codes.

How long will it take to receive my order?

We ship from the U.S. to all 50 states in the U.S., so you should get your order within 5-7 business days after the cards are shipped. We ship 3-5 business days after you order.

What if I want to cancel?

Cancel what? Review Llama cards are a one time purchase, and once you've received and activated them, they're active forever!

I have more than one business location. How does that work?

We're happy to give you bulk pricing for multiple locations. Just reach out, and we'll take care of you!

Um, I don't have a Google Business Profile or website...

Dude, it's 2024 - we have got to get you online! A business without a Google Business Profile or website is like a car without wheels. Just reach out, and we'll help you get launched so you can start getting more business right away.

Every Plan Is Designed To Help Your Growing Business

Every Plan Is Designed To Help Your Growing Business

No obligation. We’ll earn your trust.

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