Review Llama 60-Day Money-Back Guarantee Terms and Conditions
Eligibility Requirements:
To qualify for the guarantee, you must have completed the system setup within 10 days of account activation.
You must have made at least 10 in-person customer review requests during the 60-day guarantee period. These interactions should involve meaningful engagement with your customers.
Setup Completion:
System setup includes account configuration, connecting necessary platforms, and completing any required onboarding steps.
Review Requests:
A minimum of 10 review requests must be sent via the Review Llama system during the 60-day period. These requests must be directed to actual customers who have interacted with your business in person.
Proof of Compliance:
To process a refund request, you may be required to provide reasonable documentation demonstrating that the eligibility requirements were met. This includes proof of setup completion and a record of review requests made.
Refund Process:
Refunds will only be issued if all terms and conditions have been met and no fewer than 10 new reviews were received within the 60-day period.
Refund requests must be submitted in writing within 10 days of the end of the 60-day period.
Exclusions:
Businesses that do not have in-person customer interactions are not eligible for this guarantee.
Any setup or activity delays caused by the customer may void eligibility.
By participating in the Review Llama system and the 60-Day Money-Back Guarantee, you agree to these terms and conditions. For any questions or assistance, feel free to contact us at [email protected].
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